How to buy (general information)

Thousands of collectibles are sold and bought daily at Oldhamster.com. In order to become a participant of Oldhamster.com as a buyer it is necessary to be a registered user and have a positive balance in virtual wallet.

We strongly recommend you to study the Rules in detail before start to bid.

Oldhamster.com website provides paid services, more details about the tariffs here .

Search for an item

In order to find a subject you are interested in, just use the search on the site or go to the appropriate section.

In the Search field enter the name of the product you are interested in and press the Enter button on the keyboard. You will be presented with the entire list of products according to your request. To go to a product, click on its name in the list.

Product information

When viewing a lot of interest, the buyer is provided with information about the antique item, the seller, the terms of payment and delivery. It is recommended to the buyer not to make any bets until all characteristics of the selected lot are clarified. The buyer has the right to ask questions regarding the properties of this lot, to require additional photos, to ask to place the lot for discussion at the Oldhamster.com forum.

Seller information

Each Oldhamster.com seller has a reputation, which consists of the number and quality of transactions. Clicking on the login name of the seller, you can get about him (her) the following information:

Active lots, which are currently on sale;
Business rating;
Reviews by the buyers of completed transactions.

Bidding process

In order to participate in the trade for a lot, you need to select the “Make bid” box, make a bid in amount not less than the present one, and click the button with the same name on the right.

After such confirmation procedure your bet will be accounted. Also, the buyer has the opportunity to set his own automatic price, by means of which the system will bargain itself on behalf of the user up to the price set by him, taking into account the seller’s determined step rate for this lot.

To the right of the lot’s end date, you can see the symbols “+5” “”Anti-sniper””. The end of bidding for a lot will be automatically extended by 5 minutes, counting from the moment of a bid made less than 5 minutes before the bidding ends. Thereby allowing all interested bidders to make bets regardless of the quality of the Internet connection, and the seller to get the highest price for his lot.

The lot will be extended for 5 minutes unlimited number of times until the final bet is placed, which no one will bid over.

After the buyer place first bet, he join the bidding process of this lot, and information about the lot appears in the user’s cabinet in the “Buy” – “Active” section.

If the lot is highlighted in green, it means that you are in the lead, if in red – your bet is lower than the bet placed by another bidder. Opposite the lot in the column “Seller” you can see the login (user name) of the seller.

The buyer can contact the seller only after he wins the bidding and the lot will be moved to the “Bought” section of his account. To do this, in your personal cabinet, click on the icon with the envelope in the “Messages” box opposite the lot and write to the seller.

If in the course of bidding the buyer has additional questions regarding the lot, he can ask them in the comments to the lot. To do this, go to the page of the lot you are interested in and in the “Comment” window, ask the question of interest or request additional photos of the lot.

If you are not satisfied by the terms of payment or delivery of the lot, do not bid on the lot until you have received unambiguous positive responses from the seller for all your requests and questions.

If during the bidding for the lot in which you participate, there is a bid over your bet or a comment was added, then a notification will be sent to your email address about these events.

It is recommended that you check for email notifications in the Spam tab. VIOLITY is not responsible for the settings of the user’s’ mail services and does not guarantee receipt of notices to third-party services (e-mails, phone numbers, etc.).

Payment/delivery of the lot

The seller establishes the terms of payment/delivery of the lot when it is created, subject to the Rules. This information is available to all users.

If the terms of payment or delivery of the lot do not satisfy you, do not bid in the lot until you have received unambiguous positive responses from the seller for all your requests and questions.

Completion of the transaction

After the transaction has taken place, it is necessary to evaluate the quality of the transaction, for this you need:

go to the “My Account” tab, in the “Buy” – “Bought” – “Chat” section;
opposite the lot you won, click on the icon with the symbol “…”;
rate the deal by choosing the quality of the transaction ” Excellent/ Normal/bad”.

The valuation of the transaction is mandatory. Only after receiving mutual feedback from the seller and the buyer the transaction is recognized as completed.

Wish you success!

Payment for the lot is a subject of mutual agreement between the seller and the buyer in accordance with Rules . Funds from your VIOLITY wallet are for site fees only, debited by the system automatically and cannot be used to pay for the lot.

How to sell (general information)

Thousands of collectibles are sold and bought daily at VIOLITY. Our website is recognized by sellers and buyers as one of the most convenient, reliable and user-friendly website of the world. A convenient and thoughtful structure of sections and subsections allows you to spend a minimum amount of time searching for collectibles you interested on. In order to become a participant of VIOLITY as a seller it is necessary to be a registered user and have a positive balance in your VIOLITY wallet. .

We strongly recommend you to study the Rules in detail before start to bid.

Violity website provides paid services, more details about the tariffs here .

How to create a lot

To create a new lot you need:

1. Login to the site by clicking the “Login” button and enter your login (phone, e-mail) and password.

2. Switch to “My Cabinet” and check the account status, as the creation of a new lot is possible only with a positive balance. If you do not have enough funds to create a lot, you need to replenish your account.

3. If there is a positive balance, click the “Create lot” button, putting up for bidding or for sale with a fixed price, and fill out all the required boxes in the form:

Choose site – you need to select the necessary site from the list.
Choose Section – You need to select the section you need from the list.
Name of the lot – the name of the product.
The starting price – is the minimum price for which the user agrees to sell the lot.
Finish – the date and time of the completion of trading on this lot.
Blitz price is the highest price for which you agree to give the item right away without waiting for the result of the auction.
The reserve price – is the price below which the seller does not agree to sell, the transaction will not take place. None of the bidders know the fact a reserve price is set. The “Reserve price” is a prepaid service. The cost of the service is 1% of the established reserve price.
Material – indicate the material from which the goods are made.
Conditions – a description of the conditions of the goods being sold.
Restoration – it is necessary to indicate whether this product was restored earlier.
Defects – if there are any defects or damages, it is necessary to specify them.
Location – the city or province where the lot is located.
Payment – all methods of payment convenient for you according to the Rules.
Delivery according to the current legislation – all convenient ways of sending the goods, indicating the person or entity that pays for delivery. If you are ready to send the lot abroad, check this fact.
Link to the discussion of the lot on the forum “Definition of objects” – a link to the topic in the forum, where the submitted item was discussed.
Short description – the most detailed description of the goods for a full understanding of the value and qualities of the lot by the buyer.
Photo – photos in JPG or GIF format (the maximum size of the photo – 3 Mb), which most accurately reflect the appearance of the goods. It is desirable to post photos from different angles and from different sides. It is necessary to show all the defects in order to avoid claims from the buyer. Pay attention to the importance of assigning a title photograph, this photo will be displayed first on the page of the lot.

4. Check the boxes about the consent with the VIOLITY Rules and click the “Create lot” button, then the lot is processed by the system and appears in the section “My cabinet” – “Sell” – “Active”. The lot is active since then. The sales end date is set by the seller when the lot is created.

How can I edit a lot?

To change the data in the lot, you need to contact the moderators. To do this, click the red button opposite the lot and write and submit your request.

Bidding process

When in the course of bidding for the lot you have placed, one of the participants of these trades bets or adds a comment, then a notification is sent to your email address about these events.

We suggest you to check for email notifications in the “Spam” tab. The website is not responsible for the settings of the user’s mail services and does not guarantee receipt of notices to third-party services (e-mails, phone numbers, etc.).

Notifications of changes are displayed in the personal VIOLITY cabinet of the seller, in the section “Sell” – “Active”.

Opposite the actively traded lot, the seller can see the login of the buyer, who placed the highest bid.

If potential buyers ask questions about the properties or characteristics of the lot in the comments to your lot or require additional photos, then you as the seller are obliged to give honest and reasonable answers to these questions, as well as to provide additional requested images.

After successful bidding, the lot is moved to the “Sell” – “Sold” section. The seller of the lot must send a notification to the winner with the requisites for payment / delivery of the goods. To do this, in the personal cabinet, opposite the sold lot, you need to click on the icon with the image of the envelope and in the column “Messages” to provide all the information necessary for completing the transaction.

The seller at the VIOLITY can additionally use convenient functions, namely:

Payment / delivery of the lot

The seller establishes the terms of payment / delivery of the lot when it is created, subject to the Rules of VIOLITY auction.

This information is available to all users. Terms of payment / delivery can be changed only during bidding with the mutual consent of the buyer and seller.

It is strongly recommended that you read the rules of payment for the lots, since the method of payment directly depends on the business rating of the counterparty (both the seller and the buyer ).

For VIOLITY sellers it is possible to create online the shipment documentation and track the delivery process via their personal accounts on VIOLITY. Please use the following link to learn in details about the delivery process.

Completion of the transaction

After the transaction has taken place, it is necessary to evaluate the quality of the transaction, for this you need to perform the following steps:

go to the “My Account” tab, in the “Sell” – “Sold” – “Chat” section;
opposite the lot you sold, click on the icon with the symbol “…”;
rate the deal by choosing the quality of the transaction ” Excellent/ Normal/bad”.

The valuation of the transaction is mandatory. Only after receiving mutual feedback from the seller and the buyer the transaction is recognized as completed.

We wish you successful sales!